Florida Home Vacation Rentals Star-Lake-House-8br.htm

BOOKING TERMS AND CONDITIONS

These booking terms and conditions form the contract between villatorent and the property owners (together referred to as We) and the person signing the booking form who must be over 18 years of age and who shall be deemed to sign the form on behalf of all the persons listed on it. This contract is formed in N Ireland when we receive your completed form and is subject to N Ireland law.

Please note that each villa is licensed to accept a stated maximum number of guests. This is for the protection of both house owners and guest and this cannot be exceeded.

No contract shall exist until we have received a completed booking form and/or the 20% non refundable booking deposit or full payment including the security deposit if the booking is made less than six weeks before arrival.

Upon receipt of your initial reservation your dates will be held for one week to allow you to complete and return the booking form and your non-refundable 20% deposit or full payment. You will then be provided written confirmation of your booking by return.

The balance of the booking should be paid not less than six weeks before arrival together with a security deposit. Payments can be made by check, with credit card or via Paypal (no surcharge).

The security/breakage deposit is to cover such items as excessive cleaning costs, excessive use of electricity (e.g. .air conditioning on full with external doors open) damage, breakage and loss to any of the villas or contents. This deposit, less any charges (if applicable), will be refunded by cheque within three weeks of departure when the management company has completed its inventory and occupancy report. Renters are liable for all loss and damage to villas caused by them during their stay. Our agents and we reserve the right of entry at any time.

We cannot accept liability for death, personal injury, sickness, accident, delay, loss of luggage or personal belongings or any other loss that may occur whilst renting one of our villas.

It is particularly important that children are supervised at all times in and around the pool area. The pools are between 3 feet and 6 feet deep and while pool alarms or safety fences have been installed in each home it is your responsibility to ensure the safety of children.

We accept no responsibility or liability for any loss or damage or alteration to the terms of your reservation caused by events beyond our control including, but not restricted to, war, terrorist activity, civil commotion, flight delays or cancellations, airport closures, weather conditions, fire, flood, or industrial dispute.

We cannot accept any liability for the failure of public services such as water, electricity, or gas supplies. Nor for the consequences of the actions or omissions of persons who may control or supply main services or any actions taken in the vicinity of the property reserved by an authority over which we have no control. We cannot accept any liability for the failure of air conditioning systems, any part of the pool heating, telephone, cable TV, Internet access or of any household appliance. We will endeavour to get an engineer out as soon as possible to rectify any problems. This does not affect your statutory rights as a consumer.

The homes have a local professional management company. Should you experience any problems during your stay then please contact them and they will do their best to assist and rectify the problem as soon as practically possible. Calls made to the company early on a weekday morning will be addressed on the same day, where at all possible. In the case of an emergency, there is an answering service available outside office hours which will pass on the situation to the management company.

Please note that no pets are allowed in the villas. Smoking is not permitted inside any of the villas although it is permitted outside around pool area. Your cooperation is requested and appreciated on this since it will keep the villa odour free and prevent the triggering of the sophisticated smoke detectors installed.

The rental period begins at 4 pm on the day of arrival and terminates at 11am on the day of departure for 4 to 6 bedroom homes. For 7 bedroom homes the rental period begins at 5pm on the day of arrival and ends at 10am on the day of departure. The villa is professionally cleaned and inspected before and after each rental. Lawn and pool care are provided on a weekly basis.

Cancellations are only accepted in writing. In the event that you cancel your reservation or we have to cancel due to non-payment of the balance by six weeks before arrival then we reserve the right to retain any payments already made. If you advise us of a cancellation at least two months before your stay, we will endeavour to find a suitable replacement booking. If we are successful in obtaining a new booking (not simply another party transferring from one of our other homes) at the same rate to which you had agreed, we will be happy to refund 50% of your deposit.

You are recommended to take out adequate holiday/vacation insurance to cover possible cancellations.